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What’s That Term: Botnet
In today’s digital age, cybersecurity threats are constantly evolving, making it crucial for individuals and businesses to stay informed about the latest dangers lurking online. One such threat that has gained notoriety over the years is the "botnet."
What’s That Term?: Help Desk
IT Help Desk Support is an integral part of the technological framework of any modern business, serving as the first point of contact for all IT-related queries and issues.
What’s That Term?: Break/Fix
One such term that often surfaces, especially in discussions revolving around IT support and services, is "Break/Fix."
What’s That Term?: Patch Management
Patch management, a seemingly technical term, holds paramount importance in the realm of IT.
How the Changing Leaves Reflect Changing Tech Needs for Managed Service Providers (MSP)
As the vibrant hues of autumn leaves signal the transition from summer's warmth to winter's chill, so too does the technology landscape undergo its own metamorphosis.
Top Cybersecurity Threats to Watch Out for in Fall 2023
With the fall season upon us, businesses must be especially vigilant, as cybercriminals often exploit seasonal trends to launch their attacks.
What’s That Term?: Artificial Intelligence
As technology advances at an unprecedented pace, one particular innovation, artificial intelligence (AI), holds immense potential for revolutionizing cybersecurity practices.
The Benefits of Remote IT Support Services
The rise of digitalization has made tech support an integral part of any business. Among the various support models available, the benefits of remote IT support are noteworthy.
Guide to Proactive IT Support: A Paradigm Shift from Reactive Support
Today's rapidly evolving digital landscape calls for a customer support approach that's proactive rather than reactive. Proactive IT support offers a fresh perspective, allowing the support team to predict and prevent customer issues before they occur.
How to be Ready for the FTC Safeguards Rule Deadline
While the extended deadline does offer some reprieve, it is far from a grace period. As we get closer every day to June 9th, it becomes even more of an opportunity to work towards securing your customers' data, thus strengthening your business.